Privacy Policy
Last Updated: October 15, 2023
INTRODUCTION.
Welcome to Ollee Technologies, Inc. ("Ollee," "we," "our," or "us"). This Privacy Policy governs the collection, use, disclosure, and protection of your information when you use the Ollee Skate Tracker device ("Skate Tracker"), the Ollee mobile application ("App"), and related services (collectively referred to as the "Service"). This Privacy Policy is designed to help you understand how we handle your information, and your use of the Service signifies your consent to the practices described herein.
By accessing and using the Service, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with our practices outlined in this Policy, please refrain from using the Service.
This Privacy Policy applies solely to the information collected through the Service and the interactions you have with Ollee. It does not govern the practices of third-party websites, platforms, or services linked from our website or app. We encourage you to review the privacy policies of those third parties before engaging with their services.
We may update this Privacy Policy to reflect changes in our practices, legal obligations, or advancements in technology. When we make significant changes to this Policy, we will notify you through email or other appropriate means. Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Our commitment to your privacy extends beyond just this Policy. We comply with applicable data protection and privacy laws, and we strive to uphold the highest standards of transparency, security, and user rights.
If you have any questions, concerns, or inquiries about your privacy or this Privacy Policy, please do not hesitate to contact us. Our dedicated team is here to provide you with the information you need to better understand our practices and how they impact you.
INFORMATION WE COLLECT.
At Ollee, we prioritize your privacy and are dedicated to transparency regarding the information we collect when you engage with our services. This provision serves to comprehensively outline the categories of information we gather, demonstrating our commitment to ensuring the security and integrity of your data.
Personal Information: When you choose to register for our services, we collect specific personal information from you. This encompasses your full name, email address, age, city/country of residence, skater stance, and skater style. Should you decide to complete a purchase, we will also collect the pertinent credit card information necessary for facilitating payment processing.
Social Media Handles: In our beta testing phase, we requested social media handles, as well as your first and last names. These details serve to enhance your user profile and foster a sense of community engagement among fellow enthusiasts.
Sensitive Information: We strictly refrain from collecting sensitive information such as health-related or financial data. The sole exception pertains to credit card information essential for processing payments directly associated with your purchase.
Voluntary Disclosure: While certain details are imperative for successful registration, we extend the option for you to provide supplementary information to enrich your profile and overall experience. Rest assured, the choice to share such data remains entirely voluntary.
Data Minimization: We conscientiously collect only the essential information requisite for the seamless operation of our services. Our approach aligns with the principles of data minimization, ensuring that we only retain what is strictly necessary.
HOW WE COLLECT INFORMATION.
Direct Information Submission: We collect information directly from you when you register for our services or make a purchase. During the registration process, you provide us with essential personal details, including your full name, email address, age, city/country of residence, skater stance, and skater style. In the event of a purchase, we securely obtain the necessary credit card information required for payment processing.
User Profile Enhancement: During the beta testing phase, we invited candidates to voluntarily share their social media handles, as well as their first and last names. These identifiers serve to enhance your user profile, contributing to a more interactive and community-driven experience.
App Usage: As you engage with our mobile application, certain information is collected passively. This includes technical information related to your device, operating system, and usage patterns. Such data assists us in refining our application and optimizing user experience. If you choose to enable location services within the App and provide consent, we may collect location data associated with your skate sessions. This data is used to enhance your experience by providing context and mapping your skating activities. You have the option to control location sharing through your device settings and within the App.
PURPOSE OF COLLECTION.
Providing and Enhancing Services: The primary purpose of collecting your personal information is to facilitate the creation and management of your user profile, enabling you to access and utilize our services effectively. Your registration details, such as your full name, email address, age, city/country of residence, skater stance, and skater style, are essential for tailoring the Service to your preferences and needs.
Facilitating Purchases: In the event that you choose to make a purchase through our Service, we collect the requisite credit card information solely for payment processing. This information is used to execute transactions and ensure a seamless checkout process.
Community Engagement: By voluntarily providing your social media handles, you contribute to fostering a sense of community among fellow skaters. This facilitates interactions, enhances user profiles, and encourages engagement within the Ollee community.
Technical Enhancement: Information collected through passive means, such as technical data related to your device, operating system, and app usage patterns, aids us in refining our firmware and mobile application, identifying areas for improvement, and optimizing overall user experience.
Customization and Personalization: Gathering data related to your preferences, user behavior, and interaction with the Service empowers us to tailor content, recommendations, and features to suit your individual preferences and needs.
Operational and Legal Necessities: We may use your information to comply with legal obligations, respond to requests from law enforcement agencies, or address disputes and investigations that require the disclosure of information in accordance with applicable laws.
Communication: Your email address serves as a means of communication with you regarding important updates, announcements, and relevant information related to our services. You have the option to manage your communication preferences.
Research and Analytics: Aggregate and anonymized data may be used for research and analytics purposes to better understand trends, usage patterns, and preferences among our user base. This enables us to refine our offerings and ensure continuous improvement.
STORAGE AND SECURITY.
Safeguarding your information is of paramount importance to Ollee. We are dedicated to employing stringent measures to ensure the security and integrity of the data you entrust to us. This provision elaborates on our approach to data storage and the comprehensive security measures we employ.
Secure Data Storage: Your information is stored on secure servers, including Google Firebase, an industry-respected platform known for its robust security protocols. This platform adheres to rigorous standards and employs encryption to protect data in transit and at rest.
Encryption: Sensitive information, such as credit card details, is encrypted during transmission and storage. We rely on the payment processor Stripe, which is provided through Squarespace, our platform host, to handle credit card information securely.
Access Control: Access to your information is limited to authorized personnel who require it for legitimate business purposes. We implement access controls and strict authentication protocols to ensure that only those with proper authorization can access your data.
Monitoring and Auditing: On a best-efforts basis, we monitor and audit our systems for potential vulnerabilities and security breaches.
User Responsibility: While we implement robust security measures, it is important to note that your responsibility for the security of your account credentials remains paramount. Please ensure the confidentiality of your login details and refrain from sharing sensitive information.
Data Transfer: When you transmit data to us, whether during registration or interaction with the App, the information is securely transmitted over encrypted channels. We take measures to protect your data during these transfers.
Storage Duration: We retain your information only for as long as necessary to fulfill the purposes for which it was collected. Once the original objectives have been satisfied, we securely delete or anonymize your data in accordance with our data retention policies.
SHARING INFORMATION.
Third-Party Sharing: We do not, under normal circumstances, share your personal information with third parties for marketing purposes or any purposes unrelated to the operation of our services. Your data remains securely within our platform.
Service Providers: In order to deliver our services effectively, we may engage third-party service providers who may have limited access to your information. These providers adhere to strict confidentiality obligations and are authorized to utilize your information solely for the purpose of fulfilling their contractual obligations.
Legal Compliance: We may disclose your information in response to lawful requests, such as subpoenas, court orders, or government inquiries, or to assert our legal rights and defend against legal claims.
Affiliates and Business Partners: In the future, we may engage in partnerships or collaborations that necessitate sharing certain information with affiliates or business partners. Prior to such sharing, we will ensure that appropriate safeguards are in place to protect your privacy.
Community Engagement: If you choose to provide social media handles and first/last names, this information may be visible to other users within the Ollee community. However, such sharing is entirely voluntary and under your control.
CHILDREN’S INFORMATION.
Age Restriction: If you are under the age of 18, we require parental or legal guardian consent to use our services. We do not knowingly collect, use, or retain personal information from individuals under the age of 18 without parental or legal guardian consent. If you are aware that a user under 18 has provided us with their personal information without parental or legal guardian consent, please contact us promptly so that we may address the matter accordingly (visit https://www.ollee.app/get-started/#support to submit a request).
Parental Consent: We recognize the importance of parental consent in cases where personal information of minors is collected. If we become aware that we have inadvertently collected personal information from a minor without appropriate parental consent, we will take immediate steps to rectify the situation.
Guardian's Responsibility: Parents or legal guardians are encouraged to monitor and guide their children's online activities. If you are a parent or guardian and become aware that your child has provided us with their personal information without your consent, please contact us so that we may promptly address the situation.
Deletion Requests: If a parent or guardian becomes aware that their child's personal information has been collected without appropriate consent, they may request the deletion of that information by contacting us. We will promptly comply with such requests and delete the relevant information from our records.
Educational Resources: We are committed to raising awareness about online privacy and safety for children. We encourage parents and guardians to educate their children about the importance of safeguarding their personal information and the potential risks associated with online interactions.
Safe Online Experience: Our intention is to create a safe and secure online environment for all users. We do not, under any circumstances, intend to collect or retain personal information from children without appropriate consent.
COOKIES.
Cookies Defined: Cookies are small text files that are placed on your device when you visit websites. They serve various functions, such as enabling the website to recognize your device, remembering your preferences, and enhancing user experience.
We may use different types of cookies, including:
Session Cookies: These cookies are essential for the functioning of our website and expire once you close your browser.
Persistent Cookies: These cookies remain on your device for a predetermined period and help us remember your preferences and settings.
Functional Cookies: These cookies enable enhanced functionality, such as remembering your login credentials and settings.
Analytical Cookies: These cookies help us gather information about how users interact with our website, allowing us to improve its performance and content.
Third-Party Cookies: Our website may incorporate content from third parties, such as social media platforms, which may utilize cookies. We have limited control over these cookies.
Cookies serve several purposes, including:
Enhancing your browsing experience by remembering your preferences.
Improving website performance by understanding how users engage with our content.
Facilitating secure and efficient login processes.
Enabling social media integration and content sharing.
Cookie Management: Most web browsers are configured to accept cookies automatically. However, you have the option to modify your browser settings to decline cookies or receive alerts when cookies are being sent. Please be aware that disabling cookies may impact certain functionalities of our website.
Opt-Out Mechanisms: In the future, we may provide mechanisms for you to opt out of specific types of cookies, such as those related to targeted advertising. These mechanisms will be clearly communicated and explained.
Third-Party Cookies: Our website may contain content or links to third-party websites that may use cookies independently. We encourage you to review the respective privacy policies of these third parties for information about their use of cookies.
THIRD-PARTY LINKS.
Third-Party Content: Our website, App, and services may include links to third-party websites, applications, and content. These links are provided for your convenience and do not imply endorsement or control by Ollee. We encourage you to review the privacy policies of these third parties before engaging with their content or services.
Limitation of Control: Once you navigate to a third-party website or service, you are subject to their terms of use, privacy practices, and data handling policies. Ollee does not have control over the collection, use, or sharing of your information by these third parties.
Use of Cookies and Tracking: Third-party websites and services may use cookies, tracking technologies, and other data collection mechanisms. These technologies are subject to the privacy policies of the respective third parties, and we recommend that you familiarize yourself with their practices.
Liability Exclusion: Ollee does not assume any responsibility or liability for the content, privacy practices, or actions of third-party websites or services. Your interactions with these third parties are governed solely by their respective terms and policies.
Data Protection: We urge you to exercise caution and diligence when interacting with third-party links, as Ollee's Privacy Policy does not extend to their activities. It is your responsibility to understand how your information is collected, used, and shared by these third parties.
No Endorsement: The inclusion of third-party links on our platform does not constitute an endorsement of their content, products, services, or practices. You access these links at your own risk.
YOUR RIGHTS.
Access to Your Information: You have the right to request access to the personal information we hold about you. If you wish to review, verify, or amend your information, you can do so by contacting us. We will respond to your request within a reasonable timeframe.
Correction of Inaccuracies: If you believe that the information we have about you is inaccurate or incomplete, you have the right to request corrections. We will take appropriate measures to rectify any inaccuracies and ensure that your information is up to date.
Deletion of Data: You have the right to request the deletion of your personal information from our records. We will comply with such requests, subject to legal and operational requirements, and securely delete or anonymize your data as necessary.
Withdrawal of Consent: If you have previously provided consent for the processing of your personal information, you have the right to withdraw that consent at any time (visit visit https://www.ollee.app/get-started/#support to submit a request). Your decision to withdraw consent will not affect the lawfulness of processing based on consent before its withdrawal. Please be advised, however, that withdrawing consent will result in the discontinuation of our service. Your decision to withdraw consent will not affect the lawfulness of processing based on consent before its withdrawal.
CHANGES TO THIS POLICY.
Notification of Changes: We may periodically update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. When we make significant changes, we will provide notice through prominent means, such as email or by posting a notice on our website.
Review and Awareness: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of any changes signifies your acceptance of those changes.
Prior Versions: We will archive prior versions of this Privacy Policy to ensure transparency about our data practices and your rights at various points in time. You may request earlier versions by contacting us using the information provided in the "Contact Us" section.
Date of Last Update: The "Last Updated" date at the beginning of this Privacy Policy indicates the date of the latest revision. We encourage you to take note of this date when reviewing the policy.
Stay Informed: We are committed to providing you with timely and transparent communication about changes to our Privacy Policy. If you have any questions or concerns about the modifications, please feel free to contact us using the information provided in the "Contact Us" section.
CONTACT US.
General Inquiries: If you have questions, comments, or general inquiries about our Privacy Policy, data practices, or services, you can reach us by visiting https://www.ollee.app/get-started/#support.
Feedback and Suggestions: We value your feedback and suggestions to continuously improve our platform and services. Feel free to share your thoughts by visiting https://www.ollee.app/get-started/#support.
Prompt Response: We are committed to addressing your inquiries and concerns in a timely and professional manner. Our aim is to provide you with accurate and helpful information to ensure a positive user experience.
Preferred Communication: While we strive to accommodate various communication methods, we recommend using the website or email for faster and more efficient communication. For security and record-keeping purposes, emails sent to our official contact addresses are preferred.